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Customer Service / Sales

Blog Index


Crucial Moments in Management: The last decade of Crucial Conversations Research

By Joseph Grenny

Crucial Moments in Management: The last decade of Crucial Conversations Research

... more...



DISC and The Platinum Rule

By Tony Alessandra

DISC and The Platinum Rule

... more...



What Makes A Successful Negotiator? Five Steps To Negotiating Like An Expert

By Colleen Francis

What Makes A Successful Negotiator? Five Steps To Negotiating Like An Expert

... more...



3 Step Process to Developing an Effective USP

By David Meerman Scott

Developing your USP (unique selling proposition) requires some hard brand-storming and creativity. One way to start is to analyze what clients say about the services you provide. What are the biggest and best benefits you have to offer? Also pay attention to how other companies use their USPs to their advantage.

... more...



How to generate sales with social media in an underground business

By

How to generate sales with social media in an underground business

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Speakers / Writers

  • Pamela Meyer

    Certified Fraud Examiner Pamela Meyer is a leading expert in the science of deception. She uses her extensive training in research into psychology and visual cues to help uncover the truth. She brings this knowledge t ... more...

  • Connie Duckworth
    Business strategist Connie Duckworth transferred her skill set from Wall Street to war-torn Afghanistan. The retired Partner and Managing Director of Goldman, Sachs, & Co. set up Arzu Hope Studios, a rug-weaving co-op, t ... more...
  • Erik Wahl

    Erik Wahl is an entrepreneur, philanthropist, best selling author and graffiti artist. Wahl has also been described as the Picasso of Productivity, the Warhol of Wall Street and the Renoir of ROI.

    Wahl wrote ... more...

  • Vernice “FlyGirl” Armour

    It's all about the “Breakthrough Mentality": using it, Vernice “Fly Girl" Armour flew from beat cop to Marine Corps pilot in just three years and on the way became the USMC's first African American female pilot, t ... more...

  • Nouriel Roubini

    Roubini.com, the website of the firm Roubini Global Economics (an independent global macroeconomic and market strategy research firm), has been nominated one of the best economics web resources by BusinessWeek, For ... more...

  • Peter Bregman

    A graduate of Princeton and Columbia Universities, Peter Bregman is the CEO of Bregman Partners, Inc, a management consulting firm which advises CEOs and leadership teams across the globe.

    Peter's career beg ... more...

  • Katie Linendoll
    Katie Linendoll is the go-to expert for the latest innovations in technology. Best known as the TODAY show's fun and savvy tech contributor, Katie travels the world to cover the latest gadgets and inventions befo ... more...
  • Kevin Cashman

    An internationally respected pioneer in executive coaching, Kevin Cashman has been developing top leaders for over twenty-five years. Implementing his approach of, “grow the whole person to grow the whole leader,” ... more...

  • Dr. David Nash

    An internationally recognized expert on outcome management, medical staff development and quality of care improvement, Dr. David Nash appears frequently on Modern Healthcare's list of the Most Powerful Persons ... more...

  • Erica Dhawan
    Business strategist, motivational speaker, and innovation expert Erica Dhawan helps businesses decrease friction and increase freedom. A pioneer researcher in the field of "connectional intelligence," she teaches leaders ... more...
  • Fredrik Haren

    One of the new stars in creativity and innovation, Fredrik Härén has been invited to deliver more than 1500 speeches and workshops in more than fifty countries.

    A Swedish “Speaker of the Year," Fredrik u ... more...

  • Vicki Hess
    Print ... more...




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AlphaNet
AlphaNet
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Mercury University
Mercury University
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American Society of Association Executives
American Society of Association Executives
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Babcock & Wilcox
Babcock & Wilcox
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FDIC: Federal Deposit Insurance Corporation
FDIC: Federal Deposit Insurance Corporation
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Auburn University
Auburn University
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AHIMA
AHIMA
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Mayor’s Commission on Unity, Diversity and Prosperity for Columbus, GA
Mayor’s Commission on Unity, Diversity and Prosperity for Columbus, GA
“The retreat was extraordinary, professional, and personable. Everyone is still raving about it. They said it was the best experience of their lifetime. And, I would have to agree. I most certainly hope we have the opportunity to work together in the future.”
YPO: Young Presidents’ Organization
YPO: Young Presidents’ Organization
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KPMG, Europe
KPMG, Europe
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American Lung Association
American Lung Association
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Hewlett Packard
Hewlett Packard
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American Express
American Express
“Your speakers bureau was a tremendous resource for the NHL as we planned and executed our NHL Club Business Meetings. Their assistance with securing our keynote was invaluable. They provided detailed information in a timely manner which was crucial to the success of the event. The execution was seamless! ”
National Hockey League
National Hockey League
“Our speakers were absolutely outstanding and top class. Once again, thank you for making this happen for us. You have been outstanding and the best speakers bureau we have ever worked with!”
Volkswagen
Volkswagen
“I will certainly recommend to others that they contact you for guest speakers in the future. It was a pleasure working with you as well. We all appreciate your professionalism and exemplary service.”
BASF
BASF
“Everyone at your speakers bureau was incredibly attentive and easy to work with; you have been a conference organizer's dream!”
ABS Capital Partners
ABS Capital Partners
“Our Account Executive was a pleasure to work with to arrange our keynote presenter for the Sustainable Brands Sydney Conference. He was swift to respond and his communication was always clear. If I am looking for international speakers, I will think of SPEAKING.com in future.”
Sustainable Brands
Sustainable Brands
“I just wanted to send a quick follow-up note to say – THANK YOU! I appreciate your partnership, and perseverance in helping us to find the right speaker for our group. Our speaker was absolutely excellent! The group loved him; it was perfect.”
DeVry Education Group
DeVry Education Group
“My account executive was very professional as well as patient with us. The entire experience of working with your agency was cordial and professional, with attention to all the, sometimes complicated, important details.”
U.S. Department of Agriculture
U.S. Department of Agriculture
“My Account Executive was able to work within my quick turn around time and price limitations to find the perfect speaker for the job. Although I thought finding and booking a speaker for our sales meeting would be the most difficult part of the planning process, your agency made it the easiest.”
Ales Group USA, Inc.
Ales Group USA, Inc.
“Our Account Executive is an extraordinary person. Always available, very kind and funny. Eager to help and always quick to respond. I have so much fun working with him. A very delightful experience. I hope continue working together for years to come!”
Credicorp Bank
Credicorp Bank
“Working with your speakers bureau has been a pleasure. Everyone on your team was extremely responsive and informative, and really helped us to customize our event. I will be sure to reach out to your agency again in the future with any speaker needs that I may have.”
The Advisory Board Company
The Advisory Board Company
“Our client rep was a pleasure to work with. He was well organized and kept me updated every step of the way. The level of professionalism and the quality of the materials received were excellent. I will be in touch for future speakers!”
Mattel
Mattel
“Our account rep was fantastic; he is very responsive, handled registration for our speaker, submitted the contract and invoice quickly - so easy to work with. Thank you!”
Deloitte
Deloitte
Core: the central, innermost, or most essential part of anything.
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