Customer Service / Sales
Blog Index
Crucial Moments in Management: The last decade of Crucial Conversations Research
Crucial Moments in Management: The last decade of Crucial Conversations Research
... more...What Makes A Successful Negotiator? Five Steps To Negotiating Like An Expert
What Makes A Successful Negotiator? Five Steps To Negotiating Like An Expert
... more...3 Step Process to Developing an Effective USP
Developing your USP (unique selling proposition) requires some hard brand-storming and creativity. One way to start is to analyze what clients say about the services you provide. What are the biggest and best benefits you have to offer? Also pay attention to how other companies use their USPs to their advantage.
... more...How to generate sales with social media in an underground business
How to generate sales with social media in an underground business
... more...Speakers / Writers
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Marian Wright Edelman has been a pivotal force of justice within the last half century. As founder of the Children’s Defense Fund, she has been one of the nation’s foremost advocates for disadvantaged children, wo ... more...
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Businessman and musician Ben Hines improves the way groups do business through teaching them how to harness the power of music. He is Founder and Director of Moving Performance, a consulting firm that has moved some of t ... more...
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From combat reconnaissance missions over the skies of Vietnam and Space Shuttle missions, to climbing some of the highest peaks around the world, Astronaut Mike Mullane knows what teamwork, leadership and safety are a ... more...
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One of the most creative geniuses of the 21st century, Elon Musk has proven time and time again that the impossible can be achieved. The CEO and architect of Tesla motors, Elon is a pioneer in transportation, renewabl ... more...
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As an author, TV host, and national speaker, Zonya Foco is leading America in the fight against obesity, diabetes, cancer, and heart disease through smart nutrition and fitness. She is the champion of the diet-downtro ... more...
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The recipient of CRM Magazine's “Influential Leader Award", Lior Arussy is known as a man who gets results in the fields of customer experience and customer-centric transformation. His knowledge of how to hel ... more...
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The youngest state judge ever to be elected, Catherine Crier has dedicated her life to the pursuit of justice. A strong spirited independent, Crier has been one of the most outspoken voices on the need to reform the A ... more...
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Combining roles as a New York Times bestselling author, a business entrepreneur, an inspirational business and management thought leader and speaker, and last but not least a Harvard Professor, Dr.John P.Kotter ... more...
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Recently nominated as one of the Top 30 Management Gurus in the World, Dr. Nick Bontis is renowned for his expertise in corporate team building and the management of intellectual capital. For over two decades he has b ... more...
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Former football player Rasmus Ankersen, a.k.a. The High Performance Anthropologist, has carved himself a unique niche in the worlds of coaching and performance improvement. Always sought-after as a speaker and adviser ... more...