Customer Service / Loyalty SPEAKERS
Put your customers first and your business will last. Our Speakers Bureau realizes that today’s consumers are more empowered than ever. With on-demand expectations and diminished attention spans, they’re savvier, do the research and reconnaissance… and post about it. In a hyper-connected world of multi-channel social media, a bad review goes far… fast. Which makes customer service, experience and loyalty all the more paramount (and more difficult to earn).
We have an extensive array of Customer Service Speakers who are experts at identifying consumer trends, behavior and what top companies do to distinguish themselves, while keeping happy customers singing their praises. Turn your employees into advocates and your clients into evangelists – a concept called “enchantment” – with our customer loyalty experts like Ron Kaufman, Ted Rubin, and Robert Spector.
Topics
Customer Service / Loyalty SPEAKERS
Philip Kotler |
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Dubbed “The Marketing Guru” and “The Most Influential Marketer of All Time," Dr. Philip Kotler has secured standing as one of the great business thinkers of the past century. While academic communities, governments, and organizations around the world frequently seek his insights and expertise on marketing, Dr. Kotler's most recent work focuses on how trends and features of our capitalist system are damaging our economy and our democracy. His latest… Read More |
Jake Poore |
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Healthcare customer service expert Jake Poore spends most of his time in the trenches of hospitals. Equipped with a first-hand understanding of the demands and pressures placed on medical employees from all departments, he is the go-to guru for helping organizations create positive and memorable patient experiences. Having witnessed the disheartening disorganization and subpar treatment his father received while hospitalized prior to a surgery that he did not survive, Jake… Read More |
Jason Jennings |
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Named the Number 6 Global Guru for Leadership in 2015 and 2016, Jason Jennings is an internationally in-demand business thought leader and speaker. His breakthrough research has looked at over 220,000 companies and made more than 30 major discoveries that change the way we think about great companies and great leaders. Jason was the world’s youngest radio station group owner. His original sales and programming strategies revitalized the broadcasting industry… Read More |
Louie Gravance |
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For over a decade Louis Gravance designed and oversaw training for the Walt Disney Company, maintaining its reputation as “the happiest place on earth.” Today he channels his expertise and energy to help other organizations become happier and more productive. A born showman, Mr. Gravance teaches leaders and employees to bring a certain pizazz to their work – a spirit that will forge emotional connections between company representatives and customers,… Read More |
Simon Mainwaring |
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Simon Mainwaring is founder/CEO of We First, an award-winning, strategic consultancy accelerating growth and impact for purpose-driven brands. He was a Real Leaders’ Top 50 Keynote Speaker in the World in 2020, and his company, We First, was a Real Leaders’ Top 100 Impact Companies in the US for 2021 and 2019 and a B Corp ‘Best For the World’ Honoree. Simon was a Featured Expert and Jury member for… Read More |
Chip Eichelberger |
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Chip Eichelberger worked as international point man for the globally renowned business leader Tony Robbins for five years before going into business for himself in 1993. Since then he has galvanized nearly a thousand events for some of the world's most prestigious companies, including Ford, Hyatt, Wells Fargo, Proctor & Gamble, Exxon, NADA and PMI. For three years in a row Chip has been ranked a top five speaker by… Read More |
Robin Crow |
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Robin Crow’s flourishing career has spanned over four decades in one of the most competitive industries imaginable. The musician-turned-entrepreneur knows first-hand how to thrive in a field that’s changes from one night to the next. Robin began to pursue his career in music while still a teenager. Although he experienced many pitfalls in an industry that can swallow people whole, his determination and passion always helped him to get back… Read More |
Chip Conley |
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Chip Conley's incredible business success story has been based upon transformational leadership practices and an innovative design formula. Chip's methodology has been featured in TIME, Fast Company, Fortune, People and the Wall Street Journal. His unique blend of psychology and business expertise has been distilled into a number of bestselling publications, the latest of which is Emotional Equations: Simple Truths for Creating Happiness + Success, which uses math to help… Read More |
Jim Cathcart |
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One of the most recognized motivational and sales speakers in the world, Jim Cathcart was named one of the “Top Sales Influencers” by Top Sales World Magazine. He has been inducted both into the Speaker Hall of Fame and the Sales and Marketing Hall of Fame in London. His TEDx speech is one of their most viewed videos of the year, ranking in the top 1%. As the author of… Read More |
Lior Arussy |
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The recipient of CRM Magazine's “Influential Leader Award", Lior Arussy is known as a man who gets results in the fields of customer experience and customer-centric transformation. His knowledge of how to help organizations stop focusing on the product and focus on the customer comes from his experience working with some of the most prestigious brands in the world, among them Capital One, Thomson Reuters, HSBC, E.ON, Nokia, SAP, University… Read More |
Erika Andersen |
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For more than three decades, Erika Andersen has been providing customized corporate coaching that focuses on preparing leaders at all levels for future challenges. She is the founding partner of Proteus, the coaching, consulting and training firm that has a dedicated focus on leadership readiness. In recent years Erika has served as a consultant and adviser to the CEOs and high-ranking executives of many prestigious companies, focusing on organizational visioning,… Read More |
Teresa Allen |
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Teresa Allen's approach to communicating with your customers and increasing sales is summed up in the name of her book and her most popular keynote Common Sense Service! An internationally recognized customer service and customer engagement expert, Teresa has presented her highly acclaimed presentations across the U.S. and abroad for over two decades. Audiences rave about Teresa’s down-to-earth, fun and highly interactive presentation style combined with her cutting edge information… Read More |