Management / Employees Blog Posts

Real Inclusion Helps Create the Right Employer Brand and Reputation

By Stephen Frost

In February 2013 I spoke with a class of Harvard undergraduates who were about to graduate. They were seeking career advice. My supposition going into the meeting was that I would offer some thoughts from my career and answer their concerns about the ‘real world’. The reality was that they were much more in touch… more -->

Build Scalable, Brand-building Power with Your Employees

By Kare Anderson

Even with the priceless brand-building glow enjoyed by a few celebrity CEOs like Richard Branson and Tony Hsieh isn’t it strange that so few CEOs attempt the same success? Odder still, few companies tap the scalable, brand-building power of their employees. In fact, it may be their biggest missed opportunity in our increasingly connected yet… more -->

Crucial Moments in Management: The last decade of Crucial Conversations Research

By Joseph Grenny

I often muse about the fact that people consider me and my coauthors to be experts on communication. When we began our work three decades ago, our real interest had nothing to do with communication. What interested us was the study of crucial moments—moments where the way a manager behaves has a profound and disproportionate… more -->

Meeting of the Minds for Employee Engagement

By Vicki Hess

The employee engagement survey results are in and they aren’t where you want them to be. Who is responsible for the culture change? As I travel and work with clients I hear managers complain about direct reports who aren’t on board or taking responsibility for leading positive change for engagement. I also hear from team… more -->

DISC and The Platinum Rule

By Tony Alessandra

We have all heard of the Golden Rule and many people aspire to live by it. The Golden Rule is not a panacea. Think about it: "Do unto others as you would have them do unto you." The Golden Rule implies the basic assumption that other people would like to be treated the way that… more -->

Defining Corporate Culture

By Kay Koplovitz

I learned my lesson about company culture at the Communications Satellite Corporation in my first corporate job after graduate school. I had written my Master’s Thesis on satellites and their potential impact on the communications business in 1968. Geosynchronous satellites were only put into orbit a couple years earlier and weren’t yet a part of… more -->

Tamara Erickson Discusses Bringing Good Former Employees Back to Your Organization

By Tamara Erickson

In what’s perhaps the most frequently discussed example, some women chose to off ramp for several years sometime in their career, and many are eager for opportunities to return. Older workers may present boomerang possibilities as well. Sixty percent of workers age 60-plus say they will look for a new job after they retire –… more -->

The Gen Y Point of View

By Tamara Erickson

Millennials bring innovation just by sharing ideas on how things might work A number of years ago, a ski instructor told me that he could always tell if a person learned to ski as an adult or as a child. In his experience, even though you could become a very good skier as an adult,… more -->