Management / Employees
Real Inclusion Helps Create the Right Employer Brand and Reputation
In February 2013 I spoke with a class of Harvard undergraduates who were about to graduate. They were seeking career advice. My supposition going into the meeting was that I would offer some thoughts from my career and answer their concerns about the ‘real world’. The reality was that they were much more in touch… more -->
Build Scalable, Brand-building Power with Your Employees
Even with the priceless brand-building glow enjoyed by a few celebrity CEOs like Richard Branson and Tony Hsieh isn’t it strange that so few CEOs attempt the same success? Odder still, few companies tap the scalable, brand-building power of their employees. In fact, it may be their biggest missed opportunity in our increasingly connected yet… more -->
Crucial Moments in Management: The last decade of Crucial Conversations Research
I often muse about the fact that people consider me and my coauthors to be experts on communication. When we began our work three decades ago, our real interest had nothing to do with communication. What interested us was the study of crucial moments—moments where the way a manager behaves has a profound and disproportionate… more -->
Meeting of the Minds for Employee Engagement
By Vicki Hess
The employee engagement survey results are in and they aren’t where you want them to be. Who is responsible for the culture change? As I travel and work with clients I hear managers complain about direct reports who aren’t on board or taking responsibility for leading positive change for engagement. I also hear from team… more -->
DISC and The Platinum Rule
We have all heard of the Golden Rule and many people aspire to live by it. The Golden Rule is not a panacea. Think about it: "Do unto others as you would have them do unto you." The Golden Rule implies the basic assumption that other people would like to be treated the way that… more -->
Defining Corporate Culture
I learned my lesson about company culture at the Communications Satellite Corporation in my first corporate job after graduate school. I had written my Master’s Thesis on satellites and their potential impact on the communications business in 1968. Geosynchronous satellites were only put into orbit a couple years earlier and weren’t yet a part of… more -->
Tamara Erickson Discusses Bringing Good Former Employees Back to Your Organization
In what’s perhaps the most frequently discussed example, some women chose to off ramp for several years sometime in their career, and many are eager for opportunities to return. Older workers may present boomerang possibilities as well. Sixty percent of workers age 60-plus say they will look for a new job after they retire –… more -->
The Gen Y Point of View
Millennials bring innovation just by sharing ideas on how things might work A number of years ago, a ski instructor told me that he could always tell if a person learned to ski as an adult or as a child. In his experience, even though you could become a very good skier as an adult,… more -->
Speakers / Writers
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An internationally recognized expert on outcome management, medical staff development and quality of care improvement, Dr. David Nash appears frequently on Modern Healthcare's list of the Most Powerful Persons ... more -->
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Described by The Daily Telegraph as “America's most influential trend spotter," Michael Tchong has been at the forefront of internet, social media and computer innovation throughout his career. His start-up c ... more -->
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A world expert in economics, finance and global affairs as well as innovation and social issues, Ian Goldin is currently Director of the Oxford Martin School at Oxford University, as well as being a Professorial Fello ... more -->
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The chair of the Medicine Track at Singularity University since its inception, Dr. Daniel Kraft has more than two decades of experience in clinical practice, biomedical research and healthcare innovation. He is the fo ... more -->
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One of the world’s most influential surfers, Bethany Hamilton was attacked while surfing at the age of 13 by a 16-foot-long tiger shark that severely severed her left arm. Bleeding profusely she had to paddle 30 min ... more -->
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Throughout her career, Lisa Ling has reported from some of the most dangerous locations from the world in an attempt to bring attention, aid, and change to those who need it the most. A former television co-host on ABC†... more -->
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Growing up in Newark, New Jersey, Dr. Sampson Davis was surrounded by poverty, broken families and drug-related crime. He managed to walk the tightrope between being smart and socially acceptable in a rough neighborho ... more -->
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Starting out with just $5000 in savings, Sara Blakely, entrepreneur and designer, is now one of the most famous names in the 2 billion-dollar hosiery industry, an arena traditionally dominated by men. Her adventure began ... more -->
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Nic Marks’ work in happiness and wellbeing research methodology is world-renowned. His love of using applied statistics to ground well-being and happiness in hard evidence has led to international acclaim and the reali ... more -->